Last updated: June 9th, 2023
Welcome to Resource Extension Inc.
Resource Extension Inc. is a digital marketing agency with offices located in Orange County, California. At Resource Extension Inc., we recognize that privacy is important and have created this Privacy Policy (hereinunder referred to as the “Privacy Policy”) to inform you about our data collection and use practices.
This Privacy Policy applies to our website, available at https://resourceextension.com/privacy-policy/ (hereinunder referred to as the “Resource Extension Inc.,” “website,” “we,” or “us”). The Privacy Policy describes the types of information that are collected and recorded by Resource Extension Inc. and explains how we use it.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or that is collected in Resource Extension Inc. This Privacy Policy is not applicable to any information collected offline or via channels other than this website or those described in this document.
1. Consent
We use your data to provide you with information and improve our website. By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.
2.Information We Collect
2.1. Personal Data
When you use our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
- First name and last name
- Email address
- Telephone number
- Your case information
We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may choose to unsubscribe from receiving any of these communications from us by following the unsubscribe link or the instructions provided in any email we send.
2.2. Cookies
Like any other website, Resource Extension Inc. uses ‘cookies.’ These cookies are used to store information, including visitors’ preferences and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
Please see our Cookies Policy in this document below for additional information.
2.3. Analytics
We may collect statistical data about the visitors’ behavior to our website. For example, we may monitor the most popular pages or use spam screening software to help identify spam. We may show this information publicly or provide it to others. Meanwhile, we do not disclose personally-identifying information other than as described below in this document.
2.4. Location Data
We may use and store information about your location, if you permit us to do so. We use this data to provide features of our website and to improve and customize our website.
You can enable or disable location data when you use our website at any time by way of your device settings.
2.5. Log Files
Resource Extension Inc. follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as a part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), unique device identifiers, date and time stamp, referring/exit pages, the pages of our website that you visit, the time spent on those pages, the time and date of your visit, the number of clicks, and other data.
These are not linked to any information that is personally identifiable. The purpose of the information is to analyze trends, administer the website, track users’ movement on the website, and gather demographic information.
3.Our Use of Data We Collect
3.1. Purpose of Data Collection
We use the data we collect to:
- Operate and maintain our website;
- Improve, personalize, and expand our website;
- Understand and analyze how you use our website;
- Develop new products, services, features, and functionality;
- Provide customer support;
- Monitor the usage of our website;
- Notify you about changes to our website;
- Gather analysis or valuable information to improve our website;
- Detect, prevent and address technical issues;
- Allow you to participate in interactive features of our website;
- Provide you with news and general information about other websites and events;
- Send you emails;
- Find and prevent fraud.
3.2. Data Retention
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We will also retain Usage Data for internal analysis purposes, for example, to strengthen the security or to improve the functionality of our Service, or when we are legally obligated to retain this data for longer periods.
3.3. Data Transfer
Your information, including Personal Data, may be transferred to and maintained on computers located outside your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If our website is acquired or merged with another company, your information may be transferred to the new owners.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to such transfers.
3.4. Security of Data
The security of your data is important to us, but you should be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
3.5. Your Rights Over Your Data
If you have an account on our website or have left messages, you can request to receive an exported file with personal data we collect about you, including any data you have provided to us. You can also request that we erase any personal data we collect about you.
This does not include any data we are obliged to keep for administrative, legal, or security purposes.
3.6. Our Policy on “Do Not Track” Signals under the California Online Protection Act (CalOPPA)
We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
3.7. Your Data Protection Rights under CCPA (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
- Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers,
- Request that a business delete any personal data about the consumer that a business has collected,
- Request that their personal data not be sold to third parties.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
3.8. Your Data Protection Rights under the General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed about what Personal Data we collect about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- Right to access, update, or delete the information we have about you. Whenever made possible, you can access, update, or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
- Right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
- Right to object. You have the right to object to our processing of your Personal Data.
- Right of restriction. You have the right to request that we restrict the processing of your personal information.
- Right to data portability. You have the right to be provided with a copy of the information we have about you in a structured, machine-readable, and commonly used format.
- Right to withdraw consent. You also have the right to withdraw your consent at any time where we relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
You have the right to complain to the Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
4.Third-party Providers
4.1. Embedded Content from Other Websites
The posts on this website may include embedded content such as images, articles, etc. Embedded content from other websites behaves in the same way as if the visitor has visited the other website.
Such websites may collect data about you, use cookies, embed tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
4.2. Third Party Privacy Policies
Resource Extension Inc. Privacy Policy does not apply to other websites or advertisers. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers and advertisers for more detailed information. Such Privacy Policies may include practices and instructions about how to opt out of certain options on the third-party websites.
You can choose to disable cookies through your individual browser options. Detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites.
4.3. Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our website. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the website available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
4.4. Google AdWords
Google AdWords remarketing service is provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page:
http://www.google.com/settings/ads
Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser.
Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
4.5. Facebook
Facebook remarketing service is provided by Facebook Inc. You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/about/basics/advertising/from-other-websites-and-apps
To opt-out from Facebook’s interest-based ads, follow these instructions from Facebook: https://www.facebook.com/help/568137493302217
Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.
For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation
4.6. Behavioral Remarketing
We may use remarketing services to show you advertisements on third-party websites, based on your browsing activity on our website. We and our third-party vendors use cookies to inform, optimize, and serve ads based on your past visits to our website.
5.Children Privacy
By using our website, you represent that you are at least the age of majority in your country, state, or province of residence, or that you are the age of majority in your country, state, or province of residence and you have given us your consent to allow any of your minor dependents to use this website.
Our website does not address anyone under legal age (hereinafter referred to as Children).
Resource Extension Inc. does not knowingly collect any Personal Identifiable Information from children under the age of 18. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately, and we will do our best efforts to promptly remove such information from our records.
6.Changes to Our Privacy Policy
We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.
If we make material changes to this policy, we will notify you here that the policy has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Failure to send a notice on changes in Privacy Policy or no proof of sending/receiving such notice does not constitute a waiver of such changes that become valid for every visitor on our website.
7.Contact Us
If you have any questions about this Privacy Policy, please contact us.