Technical Resources
We cater to diverse set of needs. From troubleshooting assistance to expert consultations . Whether you’re seeking software solutions, hardware assistance, or IT advice, our reliable services ensure smooth operations and efficient problem-solving for technical challenges.
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Technical Support (L1, L2, L3)
- Diagnosing technical issues and providing solutions.
- Assisting users with software and hardware problems.
- Escalating complex technical problems to higher-level support.
- Providing remote assistance and troubleshooting.
- Documenting and maintaining technical issue logs.
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Web/Software Developers
- Designing and developing websites or applications.
- Writing clean, efficient code for optimal performance.
- Creating user interfaces and ensuring responsive design.
- Debugging and testing software or web applications.
- Collaborating with cross-functional teams to implement features.
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App Developers
- Designing and coding mobile applications.
- Developing user-friendly interfaces and features.
- Ensuring compatibility across different devices and platforms.
- Debugging and optimizing app performance.
- Updating and maintaining apps with new features and bug fixes.
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CRM Service Resources
- Customizing CRM software to meet specific needs.
- Managing and organizing customer data in CRM.
- Regular Maintenance, Testing and data security checks in CRM .
- Analyzing customer interactions and feedback.
- Installments and Expansion of Custom CRMs.
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Cloud Management Resources
- Setting up and configuring cloud environments.
- Monitoring cloud infrastructure and performance.
- Managing virtual machines and storage resources in cloud.
- Implementing security measures to protect data.
- Scaling and optimizing cloud resources based on demand.