Technical resources in the web domain are responsible for the operation and maintenance of IT services, helpdesk, email, and ERP portals. Their technical competence is an asset to the organization. By using their knowledge and skills, they can diagnose and troubleshoot the problems and give proper resolution. We provide best-in-class technical resources to fulfil your requirements.
- They work as an initial point of contact and system related concerns for clients.
- Understand and resolve technical issues systematically and methodically.
- They have active contact with all levels of management, vendors, and internal and external customers.
- Manage licenses and versions of software modules.
- Protects the interests of clients by analyzing their needs and providing appropriate IT solutions.
- Project management skills.
- Creates technology roadmap for the client.
- End-to-end client support.